About the business and the role
Hawaiki Cable is a new bandwidth supplier in the Pacific submarine cable market.
Our goal is to significantly contribute to the development of the Australian, New Zealand and Pacific Island economies by providing future-proof capacity and direct access to, and from, the US market. This means:
- Increased international broadband availability
- Stimulating economic growth by eliminating the double tyranny of distance and over-priced international bandwidth
- Introducing true competition in New Zealand, Australia and the Pacific Islands
- Dropping the cost of connectivity for consumers and businesses across the Pacific region
Job tasks and responsibilities
Under the supervision of the Engineering Program Director, Senior Optical Transmission Engineer’s responsibilities are to assist in the design, installation, commissioning, operation, upgrade, maintenance and growth of terrestrial and submarine cable networks either operated, being designed or being built by Hawaiki Cable.
Key tasks and responsibilities, including but not limited to:
- Work in collaboration with the other members of the Engineering team
- Experience in designing, and commissioning new optical networks (TLTE and SLTE). In-depth submarine transmission network competency and vendor expertise (Ciena, Infinera, Nokia, Cisco, Alcatel, SubCom) is required.
- Be a source of proposal on network improvements by staying up to date with current industry trends
- Manage the development, deployment, maintenance, upgrade, monitoring and support of the transmission equipment and networks
- Assist sales team in writing, presenting, and/or answering customers’ needs
- Interface with suppliers and customers and undertake installation and acceptance testing activities for new equipment / new services. This might requires frequent travels (for a couple of weeks).
- Define procedures for the NOC to perform routine monitoring and preventative / emergency maintenance on equipment to comply with expected SLAs
- Provide technical support and guidance to NOC and field operations staff. This will require on call duties on a regular basis.
- Provide internal training and mentoring for the network engineers and other staff as required
- Work closely with regional and global teams to support the ongoing robust operation of the global network infrastructure and work with subcontractors to resolve issues / outages
- Perform root cause analysis for service interruption / recovery, deploy preventative and corrective measures
- Create and maintain network documentation as it relates to network configuration, network diagrams, and network related processes and procedures
- Review incident reports provided by vendors, as well as draft internal incident summary reports to senior management when called for
- Support the creation and maintenance of Engineering controlled written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades.
- To perform the requested tasks, the employee will keep current with the latest technologies and maintain regular contact with key actors of the IT industry, including vendors, analysts, consultants, etc.
- Interact with IT team to automate identified everyday tasks and ensure transmission network security compliance with relevant regulations
- A technical qualification (degree) in Telecommunications Engineering (or related Engineering discipline)
- A minimum of 10 years’ experience as DWDM/SDH transmission engineer
- In-depth knowledge of wide range of transmission equipment such as , Infinera, Ciena, Nokia, SubCom,
- Experience in a customer facing or consulting role
- Strong Transmission equipment configuration and troubleshooting skills
- CCNA is a plus
- Transmission Vendors certifications are in plus
- Excellent communication skills verbal & written
- Good analytical skills
- Good documentation skills
- Experience with network test tools / acceptance procedures
- Willing to travel to support new projects
- Fluency in English
- Work Visa / Permanent Resident / Citizenship in New Zealand
Job benefits and perks
Hours of work:
Nominal 40 hours per week, Monday to Friday, from 8:30am to 5:30pm, and at such other times the Executive’s services may reasonably be required having regard to his responsibilities.
Depending on experience/background
- Provision of a mobile telephone and/or the reimbursement of mobile telephone charges for business related use;
- Provision of a laptop for business related use and any software necessary for the Executive to perform his work under the Agreement.
4 weeks per annum
As listed on the NSW Government website for Industrial Relations at: http://www.industrialrelations.nsw.gov.au/oirwww/NSW_public_holidays/NSW_Public_Holidays.page